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1. Why is there a webcam icon next to some of my Comcast Webmail messages? In order to let you easily identify a Video Mail message, they will all have a webcam icon next to them. Did this...

   Customers > FAQs > Product Information

2. Can I try anything else if the TV Planner isn't working? If your TV Planner is still not working, you can try to clear your 'cache.' TV Planner uses the cache to get you fast...

   Customers > FAQs > Product Information

3. Which features are not available on the Preview version of Comcast.net? Some of the sections are not available for Preview at this time. For example - if you select MY ACCOUNT from the top...

   Customers > FAQs > Product Information

4. What is the Desktop Doctor? The Desktop Doctor is a free, downloadable application that helps keep you connected to what's important. The Desktop...

   Customers > FAQs > Product Information

5. I am a new Comcast customer. Where can I find information about my new Thank you for choosing Comcast. When your services are installed, you will receive a Welcome Kit which provides...

   Customers > FAQs > Customer Service

6. Should I download the Comcast version of PhotoShow Deluxe if I previously ... No, you should continue to use the version of PhotoShow Deluxe that you previously purchased. The versions are slightly...

   Customers > FAQs > Product Information

7. How many phone lines can I get with Comcast Digital Voice service? You may have a total of two lines with Comcast Digital Voice® service. The Comcast Unlimited Plan provides the...

   Customers > FAQs > Home Phone Service

8. How do I uninstall Comcast Video Mail? To uninstall Comcast Video Mail from your PC, please follow the steps outlined below. Select Start and then Control...

   Customers > FAQs > Product Information

9. How do I setup the Comcast.net Assistant? Once you have signed in to the Comcast.net start page, the assistant will appear in the upper-right corner of the site....

   Customers > FAQs > Product Information

10. If I am a Comcast customer transitioning to Road Runner High Speed Online, ... Yes, we recommend that you uninstall your old version of Video Mail and then install the Road Runner High Speed Online...

    Customers > FAQs > Product Information